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Customer Service Representative at Mainstar TR
Onaga, Kansas, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data Entry, Multi-tasking, Attention To Detail, Communication Skills, Customer Service, Teamwork

Industry

Financial Services

Description
Description Mainstar Trust, located in Onaga, KS offers custodial services for self-directed retirement accounts and we are currently seeking detail orientated and self-motivated candidates to join our growing Customer Service team. This is a full time position with the ability to work a hybrid schedule upon the successful completion of new hire training. Essential Duties/Responsibilities to be performed with or without accommodation: Assists accountholders and representatives via the telephone Inputs new accounts and ongoing maintenance to the account Utilizes database and Trust Accounting system to process transactions and retrieve information Regular attendance is a requirement of this job Requirements Must have high school diploma/GED One year of related work experience is preferred Knowledge, Skills, Abilities required to perform essential functions: Data entry Able to multi-task Attention to detail Excellent communication skills Enjoy talking on the telephone with customers Able to effectively work in a team environment Work Environment and Physical Demands required to perform essential functions: Moderate noise (business office with computers, phone, printers, light traffic) Ability to sit at a computer for an extended period of time Regularly required to sit, stand, talk, hear, and use hands and fingers to operate a computer keyboard and telephone Specific vision abilities include close vision requirements due to computer work Preferred Qualifications: IRA knowledge is helpful, but we will train the right person Mainstar Trust Is an Equal Opportunity Employer
Responsibilities
The Customer Service Representative assists accountholders and representatives via telephone and manages account input and maintenance. They utilize a database and Trust Accounting system to process transactions and retrieve information.