Customer Service Representative (Manufacturing) at City Staffing
Chicago, IL 60642, USA -
Full Time


Start Date

Immediate

Expiry Date

08 Dec, 25

Salary

60000.0

Posted On

09 Sep, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

B2B, Order Fulfillment, Manufacturing

Industry

Marketing/Advertising/Sales

Description

This a fully onsite role in Chicago, IL.
Start Date: ASAP
Schedule: Full-time | Monday - Friday
Location: onsite in River West, Chicago
Duration: Direct Hire
Compensation: $55,000 - $60,000 salary, plus comprehensive benefits
Our client, a Chicago-based manufacturer of laboratory faucets and safety equipment, is seeking a strong Technical Customer Support Representative to add to their team! This position will work closely with the sales, manufacturing, and logistics teams to support all facets of B2B customer interaction.

Responsibilities
  • Field all incoming calls and emails
  • Answer questions and provide technical support
  • Generate price quotes and job bids when needed
  • Enter large volumes of Purchase Orders as they come through
  • Process incoming customer orders
  • Work closely with the shop floor to meet outgoing delivery requirements
  • Resolve any installation or after-sales issues; general troubleshooting
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