Customer Service Representative (Manufacturing) at Mexico The Gund Company

Overland, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

24.0

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Management, Problem Solving, Communication, Organization, Detail Oriented, Microsoft Office, ERP Systems, CRM Systems, Order Entry

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Description Customer Service Representative (Manufacturing) The Gund Company – St. Louis, MO Schedule: Monday–Friday, 8:00 AM – 4:30 PM Pay: $21-$24 per hour (based on experience) Be More Than a CSR—Be a Critical Part of What We Build At The Gund Company, customer service isn’t just about answering calls—it’s about being a key player in how we deliver high-quality, custom-engineered products to customers around the world. We’re a collaborative, people-first manufacturing team where your voice matters, your work is visible, and your impact is real. If you’re looking for a role where you can problem-solve, build relationships, and be part of a team that truly supports each other—this is it. What Makes This Role Different You’re not just taking orders—you’re owning the full customer experience You’ll work side-by-side with production, sales, and operations to make things happen You’ll be part of a team that values responsiveness, accountability, and follow-through Every day brings new challenges—no two days are the same What You’ll Do Manage customer orders from start to finish—ensuring accuracy, speed, and satisfaction Be the go-to contact for customer questions, updates, and problem-solving Collaborate with internal teams to meet customer expectations and deadlines Keep customers informed and build strong, lasting relationships Help ensure materials, scheduling, and production needs align with customer demand What You Bring 2+ years of customer service experience Strong communication skills and a natural problem-solver mindset Ability to stay organized and detail-focused in a fast-paced environment Comfort working with systems (Microsoft Office, ERP/CRM, or similar tools) A team-first attitude and willingness to jump in where needed Bonus Points If You Have Manufacturing or industrial experience Order entry or ERP system experience Exposure to technical products or drawings Why People Choose Gund At The Gund Company, we don’t just talk about culture—we live it: Team-first environment where people support each other and step up Stable, growing company with long-term career opportunities Employee-owned culture (ESOP)—you share in our success Leadership that values your input and invests in your growth Continuous learning, development, and advancement opportunities Benefits That Support You Paid Time Off (PTO) and paid holidays Medical, Dental, Vision, Life, and Disability coverage 401(k) with company match + Employee Stock Ownership Plan (ESOP) Build Your Career Where Your Work Matters If you’re ready to move beyond transactional customer service and step into a role where you can grow, contribute, and make an impact—apply today. Equal Opportunity Employer The Gund Company is committed to a policy of equal employment opportunity. Reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Manage the full customer order lifecycle from entry to delivery, ensuring accuracy and customer satisfaction. Collaborate with production, sales, and operations teams to align manufacturing schedules with customer demand.