WHO WE ARE

Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK’s 7th largest motor retail group (AM100 11/24).
We operate 130+ car, van, truck and bike franchise stores across the UK.
Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.

We are seeking a Customer Service Representative based at our Contact Centre in Canterbury. You will assist in providing a high-quality service for our customers and gain great exposure to our brand. You will be the first point of contact for our Aftersales customers responsible for incoming calls, managing and booking their vehicles in for all aspects of servicing and MOT. You will enjoy making outbound calls, proactively reaching out to our customers from the dealership’s database.
There will be a chance to earn additional bonus on top of your salary by recommending suitable products for your customers and consistently ensuring a fantastic customer journey, encouraging repeat business to the dealership.