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Customer Service Representative at Max Motors Dealerships
Clinton, Missouri, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

119998.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Problem-Solving, Microsoft Office Suite, CRM Software, Automotive Products, Customer Satisfaction, Complaint Management

Industry

Motor Vehicle Manufacturing

Description
Overview We are seeking a dedicated individual to join our team at Max Motors Dealerships as a customer service representative. In this capacity, you will be the first point of contact for our valued customers, providing them with exceptional service and support throughout their automotive needs. Key Responsibilities Assist customers with inquiries regarding vehicles, services, and dealership policies. Manage customer complaints and provide appropriate solutions in a timely manner. Coordinate with various dealership departments to ensure customer satisfaction. Maintain customer records and update information as needed. Provide informative responses regarding vehicle features, financing options, and service schedules. Requirements Proven experience in customer service or a related field. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks effectively. Basic knowledge of automotive products and services is preferred. Proficient in Microsoft Office Suite and customer relationship management (CRM) software. Nice to have Experience in the automotive industry. Fluency in additional languages. Strong problem-solving skills and a customer-focused mindset. Salary: 40000 - 119998 GBP Per annum
Responsibilities
The representative will serve as the initial contact for customers at the Max Motors Dealership, offering excellent service and support for their automotive needs. Key duties include assisting with inquiries, managing complaints, coordinating with departments, and maintaining customer records.