Company profile

Our client is an established and growing company with a service-oriented approach and a modern working environment. They place great value on long-term customer relationships, efficient processes, and an open and appreciative corporate culture.

area of ​​responsibility

• Telephone and written customer support
• Processing and following up on customer inquiries
• Order acceptance and support with order processing
• Complaint management and solution finding in close coordination with internal specialist departments.
• Maintenance and updating of customer master data
• Preparation of offers and support with administrative sales tasks
• Ensuring high service quality and customer satisfaction
• Close collaboration with the sales, logistics and administration departments

Requirements profile

• Successfully completed commercial training or comparable qualification
• Previous professional experience in customer service, sales administration or a comparable position is an advantage.
• Strong customer and service orientation
• Strong communication skills and a friendly and professional demeanor
• Structured, meticulous and independent work style
• Proficient use of common MS Office applications
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