Customer Service Representative - Monte Package at Bunzl Distribution NA

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

25.0

Posted On

12 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Order processing, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Great Plains, Communication skills, Multitasking, Problem solving, Data management, Freight quoting, Logistics support

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Monte Package Company, a Bunzl company, is seeking a Customer Service Representative to work onsite at our warehouse location in Boynton Beach. The Customer Service Rep will answer inquiries on customer accounts, oversee the completeness and accuracy of orders, and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer. This position is FT on-site M-F in Boynton Beach. Responsibilities: * Professionally assist phone and walk-in customers with sales and inquiries * Accurately enter and process customer orders in a timely manner * Respond to customer inquiries via phone and email with professionalism and efficiency * Obtain freight quotes and prepare Bills of Lading for outbound shipments * Quote and arrange full truck load and less than truck load shipments on a regular basis * Manage item data and implement price adjustments, as needed * Provide support to the Accounts Receivable team * Monitor and track incoming and outgoing shipments for completeness and accuracy * Assist with special projects and cross-functional initiatives as assigned Requirements: * High school diploma or equivalent required * Minimum of 2+ years of customer service experience * Experience in produce packaging is a plus * Proficient in Microsoft Outlook, Word, and Excel within a Windows environment * Familiarity with Microsoft Great Plains highly preferred * Strong verbal and written communication skills * Proven ability to multitask, solve problems, and make sound decisions * Detail-oriented with a commitment to delivering exceptional customer service * Bilingual in English and Spanish highly preferred So, what are you waiting for? A new career awaits you with endless opportunities. Bunzl North America is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non‑Food Retail, and Safety industries. We have grown both organically and through acquisitions to exceed $10 billion in sales. Headquartered in St. Louis, Missouri, Bunzl operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®. At Bunzl, you’ll find Unlimited Potential… Your Career - - Our Future! Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match. Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Responsibilities

The Customer Service Representative will manage customer accounts, process orders, and act as a liaison between sales staff and customers. They are also responsible for monitoring shipments, preparing shipping documentation, and providing support to the Accounts Receivable team.