About Mr. Mow It All Group of Companies
Mr. Mow It All Corp is a trusted urban property care company based in downtown Toronto, renowned for our commitment to delivering high-quality property maintenance services. With over 19 years of experience, we cater to a diverse clientele of residential, commercial, and municipal properties, setting industry standards through innovation and customer satisfaction.
What’s the opportunity?
We are looking for a Customer Service Representative to assist clients sign up for service, resolve any problems they have, and ultimately succeed in our mission of providing property care services that allow our clients to take back their time.
Location: Toronto (Hybrid)
Base pay range: $22.50 - $24.00 per hour (depending on experience)

QUALIFICATIONS:

• 2 years of customer service experience
• Must have strong knowledge of Toronto neighborhoods
• Landscape and Snow removal Industry experience would be an asset
• Sales experience would be an asset
• A business Administration diploma or equivalent would be an asset
• Excellent oral and written communication skills
• Ability to work independently and to tight deadlines
• Ability to handle multiple tasks simultaneously
• Customer orientation and strong relationship-building skills

What’s in it for you?

• Comprehensive benefits package, including health coverage and a retirement savings plan with company contribution.
• A hybrid work model based in Toronto, providing flexibility between remote work and on-site collaboration.
• Opportunities for professional development and career growth within a dynamic and growth oriented organization.

Mr. Mow It All Corp. is an equal-opportunity employer and values diversity in the workplace. We are committed to accessibility and Human Rights. Accommodations are available upon request for candidates taking part in all aspects of the selection process. We thank all candidates who apply, but only those selected for an interview will be contacted

• Provide amazing front-line service to Mr. Mow It All clients
• Responding to incoming emails, text messages, and phone calls
• Assist crew by liaising and passing information between clients and crews
• Resolve customer complaints (1st level)
• Onboarding new clients
• Scheduling of Jobs
• Inbound sales including upselling existing clients
• Helping to execute the marketing calendar, including marketing support work
• Sending Welcome Packages, Thank-you notes, Lead Letters, etc.
• Manage and maintain records in our Enterprise management system
• Assisting with preparing proposals, and site maps.
• Other duties as may be required