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Customer Service Representative - Muntinlupa at Tasq Staffing Solutions, Inc.

Parañaque, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

19 Aug, 26

Salary

0.0

Posted On

21 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem Solving, Customer Profiling, Conflict Resolution, English Proficiency, Data Entry

Industry

Staffing and Recruiting

Description

We are looking for CSRs to join a fast growing account in Alabang. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records of customer interactions Collaborate with team members to improve customer service processes Provide product and service information to assist customers with their needs Proactively identify opportunities to enhance the customer experience Meet or exceed individual and team performance targets At least SHS Graduate or completed 2nd year in College without BPO Experience OR High School Graduate (Old Curriculum) with at least 6 months of BPO experience Must be conversant in both spoken and written English Amenable to work fully on-site in Alabang, Parañaque Amenable to work on shifting schedule Can start ASAP Free HMO Free Dependents Night Differential Program Incentives Please note that this is contingent to the final company or account you'll be profiled to.

Responsibilities

Respond to customer inquiries via phone, email, and chat while focusing on first-call resolution. Maintain accurate interaction records and collaborate with team members to enhance the overall customer experience.