Customer Service Representative at MV Transportation

Augusta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Word, Excel, Ten Key Skills, Attention To Detail, Multi-tasking, Customer Service, Interpersonal Skills, Written Communication, Oral Communication, Excellent Attendance, Transit Experience, Bilingual English/Spanish

Industry

Truck Transportation

Description

Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills. Qualifications Talent Requirements: Experience with Microsoft Word, Excel and excellent ten key skills. Attentive to details. Able to multi-task and to work under pressure to meet deadlines. Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience a plus. Bilingual English/Spanish a plus. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Responsibilities

The Customer Service Representative will handle clerical duties such as reconciling drivers manifests and data entry in Trapeze software. Responsibilities also include taking reservations, providing information, assisting with applications, and preparing eligibility letters and pre-paid tickets.