Customer Service Representative at National Bank of Middlebury

Middlebury, Vermont, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

26.89

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Communication Skills, Problem Solving, Time Management, Prioritization, Relationship Building, Stress Management, Microsoft Office Suite, Excel, Word, Outlook

Industry

Banking

Description

Description Are you looking for a job with consistent daytime hours, career advancement opportunities, and competitive benefits with an employer who makes a positive impact on our local communities? If so, National Bank of Middlebury could be the right fit for you! We are seeking team-oriented individuals who have a desire to provide exceptional service to customers in a professional business environment. Our Customer Service Representatives begin training on teller line transactions, then can choose from a variety of different career paths. Apply now and find out what's possible with a career at NBM. The kind of work you will do: Process financial transactions such as cashing checks, making deposits, and processing withdrawals Assist customers with debit card and digital banking questions Help solve customer problems by listening and making appropriate suggestions Collaborate with other departments in the bank to ensure a customer's financial needs are met What we provide to our staff: Opportunities to learn new skills and advance your career Opportunities to serve your community through paid volunteer hours Competitive benefits including paid federal holidays, paid time off provided up front annually, medical, dental and vision insurance, 401k plan with employer match, on-demand pay to claim a portion of your paycheck before payday, and more! Necessary skills and abilities: Strong interpersonal and communication skills Ability to ask effective questions and provide multiple solutions to a problem Time management and prioritization skills Relationship building skills Ability to remain calm and focused under stress or time constraints Ability to work from one of our physical branch locations daily and approximately one Saturday shift per month Beginning at $23.42 per hour with the opportunity to earn up to $26.89 with additional training 36-40 hours per week (schedule may vary slightly depending on branch location) Monday - Thursday 8:30 am - 4:15 pm Fridays 8:30 am - 5:15 pm 30-minute lunch daily Rotating Saturdays (approximately once per month, 8:30am-12:30pm, automatic 1.5x pay for these shifts) National Bank of Middlebury is an Equal Opportunity Employer and is committed to non-discriminatory employment practices Requirements PHYSICAL REQUIREMENTS: Able to lift 25 lbs. Able to stand for extended periods of time Able to view a computer screen for extended periods of time Repetitive motion of the wrists, hands and fingers due to regular computer use EDUCATION/EXPERIENCE/SKILLS/CERTIFICATIONS/LICENSES: Experience with Microsoft Office Suite, in particular; Excel, Word and Outlook

Responsibilities

The representative will process various financial transactions, such as cashing checks, making deposits, and handling withdrawals, while also assisting customers with debit card and digital banking inquiries. A key part of the role involves collaborating across departments to ensure all customer financial needs are met by listening and providing appropriate solutions.