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Customer Service Representative at NEB Corp

Pardeeville, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Interpersonal Skills, Empathy, Customer Service, Cash Handling, Attention To Detail, Microsoft Word, Excel, Outlook, Teams, Communication, Phone Etiquette, Email Communication

Industry

Financial Services

Description

Why NEBAT? Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development. Position Summary As a Customer Service Representative, you will spend time: * Providing guidance to help customers make decisions about their financial needs. * Completing teller transactions including cashing checks, processing deposits, and withdrawals. * Offering appropriate bank products and services. * Balancing and maintaining a cash drawer with accuracy and attention to detail. Essential Knowledge & Skills The following skills are needed to be successful in your banking career as a Customer Service Representative: * Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day. * Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams. * Ability to communicate effectively via phone, email and in person. * A high school diploma or equivalent.

Responsibilities

The Customer Service Representative will guide customers regarding their financial needs and execute essential teller transactions such as cashing checks, processing deposits, and withdrawals. This role also involves offering suitable bank products and services while accurately balancing a cash drawer.