Customer Service Representative - Orange/LA County at PAYDAY LOAN LLC

, , -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Check Cashing Procedures, Cross-Selling, Verbal Communication, Written Communication, Listening Skills, Cash Handling, Data Entry, Anti Money Laundering Compliance, Office Equipment Usage, Multitasking, Math Skills, Basic Computer Skills, Flexible Schedule, Bilingual

Industry

Financial Services

Description

Job Details Payday Money Centers (Customer Service Representative / Teller) Payday Money Centers is a financial institution that offers an alternative to traditional banking. We offer a great work environment and compensation, health and dental benefits, 401k, and paid vacation and sick time. Job Description: Consistently provide a high level of customer service in a prompt and timely manner Knowledge of all check cashing procedures, check rates, and able to identify the various types of checks Ability to cross-sell other products and execute marketing campaigns Display effective verbal, written, and listening skills Handle and pays out money according to policies and procedures Report all complaints to the District Manager timely Understand and comply with all company policies and procedures Properly use the Point of Sale system to process loans, cash checks, sell products, and balance cash drawer Accurately account for all cash by following all policy and procedures Assist Manager in the collection process and making the calls for collections Adhere to the security policy and procedures as per company policy including all open and closing procedures Knowledge of the general office duties and how to properly use all office equipment Insure accurate input of all data into company and vendor systems Knowledge and full compliance with all Anti Money Laundering policy and procedures Complete all other tasks as directed by the Supervisor Maintain branch operations, appearance and cleanliness Qualifications Previous banking, retail or sales experience (minimum of six months of previous retail cash handling experience) Excellent customer service and communication skills, including written and verbal Competent math skills Ability to multitask Basic computer skills is a must, ability to use a PC and alpha/numeric keyboard Ability to work a flexible schedule including nights and weekends, 40 hour work week plus OT Bi-lingual a plus Job Type: Full-time Required education: High school or equivalent

Responsibilities

The Customer Service Representative is responsible for providing high-level customer service, handling cash transactions, and ensuring compliance with company policies. Additional duties include cross-selling products and assisting in the collection process.