JOB DESCRIPTION:

Envista is a dental corporation and we partner with dental professionals who do more than create healthy, beautiful smiles—they create confidence. To achieve their goals, they need a champion. They need someone who will be there for them, side by side and end to end.

Within the group, Ormco is an orthodontics business, currently looking for a Customer Service Representative.

In this role you will be responsible for providing customer service to dental professionals.

WHAT WILL YOU BRING?

• Native level of French and fluent level of English language

• Customer centric approach

• Good communication skills (efficient, friendly and positive)
• Curiosity and drive for continuous improvement
• Experience or ability to learn CRM and ERP tools
• Organizational skills and attention to details

We’re looking forward to receiving your CV.

Once being onboarded, you can expect comprehensive product training and continuous support from your direct supervisor and other team members.

• Together with 10 team members you will be supporting French speaking market
• Act as a primary point of contact for our clients and commercial teams
• Big part of your day will be order management- receiving, monitoring, and processing customer orders in Oracle
• You will also handle complaints or any other requests from our clients
• You can expect receiving requests primarily via email (CRM) or phone