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Customer Service Representative at Outplex
Santo Domingo de Guzmán, Distrito Nacional, Dominican Republic -
Full Time

Start Date

Immediate

Expiry Date

26 Sep, 26

Salary

0.0

Posted On

28 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

English Proficiency, Customer Service, Multi-tasking, Communication Skills, Resourcefulness, Identity Verification

Industry

Outsourcing and Offshoring Consulting

Description
Description: Company Overview OutPLEX is recognized as one of the leading call centers and customer contact organizations for superior quality, professionalism and results. Our success can be attributed to one thing-outstanding employees who provide superior services and products to our customers. OutPLEX is a top Teleservices contact center providing sales and services from some of the most recognized companies today! Job Description We are seeking well-spoken, resourceful, and goal-driven Customer Service Agents to represent a wide array of well-established companies based in the USA from various industries by handling calls, emails, or chats. After successfully completing the application form and assessments, recruiters will inform you about the project/campaign you qualify for and provide additional details. Benefits: -US$500 hiring bonus. -Competitive salary. -Performance incentives. -Breaks are paid. -We cover your Impuestos Sobre la Renta. (we take pride in the fact we are the only contact cetner in DR offering this benefit) -And more. Requirements: -Dominican Cedula. -Awesome English. -6 months of experience performing Customer Service within call center settings. -Multi-tasking skills. -Fast-paced & flexible. -Reside in Santo Domingo. Responsibilities: -Verify customers' identities. -Record activities regularly and accurately in appropriate systems. -Cover requests originated via phone calls, emails or chat. -Handle requests to completion. -Tasks are not limited to the aforementioned.
Responsibilities
Handle customer requests via phone, email, and chat to completion. Verify customer identities and accurately record all activities in the appropriate systems.