Customer Service Representative - Part Time at Don MacRae Desjardins Insurance Agent
Milton, ON L9T 1R1, Canada -
Full Time


Start Date

Immediate

Expiry Date

13 Nov, 25

Salary

21.0

Posted On

13 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills

Industry

Outsourcing/Offshoring

Description

POSITION OVERVIEW:

Are you outgoing, customer-focused, and looking for a flexible part-time opportunity? Do you enjoy engaging with the public and working in a supportive team environment? If so, joining a Desjardins Agent’s team might be the perfect fit for you!

REQUIREMENTS:

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Valid driver’s license.
  • Minimum high school diploma.
  • Excellent interpersonal and communication skills (written, verbal, and listening).
  • Strong problem-solving skills and attention to detail.
  • Customer service-oriented with the ability to multitask.

How To Apply:

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Responsibilities
  • Support team members in daily operations and client interactions.
  • Develop leads, schedule appointments, and identify customer needs.
  • Market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service, including:


    • Responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

    • Assist with marketing initiatives and campaigns to support business growth.
    • Perform accurate and timely data entry for client records, policy updates, and internal documentation.
    • Collaborate with the Agent and Team to establish and meet marketing goals.
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