Customer Service Representative - Part Time Student
Podolinsky Equipment Ltd. has been proud to support the local community as your local John Deere dealer for 60 years. With the addition of Arctic Cat, Polaris, and a host of other vendors, we are now a one-stop shop for work and play.
We are currently seeking a Part-time Student Customer Service Representative for our front desk. As a member of our team, you will be responsible for increasing customer satisfaction and loyalty by providing support for in-bound customer calls, text messages, & emails for products and services offered through the dealership.
Location: 6057 Petrolia Line, Petrolia, ON
Position Type: Part-Time (Evenings & Weekends)

QUALIFICATIONS:

· Outstanding customer service, excellent communication skills, and ability to problem-solve
· Must be able to work evenings and weekends (Saturday)
· Ability to use standard desktop applications such as Microsoft Office and internet functions
· Ability to use the dealer business system and other programs specific to the position
· Agricultural industry knowledge is an asset
Please submit resumes to:
Email: tammyl@podolinsky.com
Human Resources Coordinator
Job Type: Part-time
Pay: $16.20-$17.00 per hour

Benefits:

• Company events
• On-site parking
• Store discount

Work Location: In perso

· Receives visitors and telephone calls ensuring these individuals are directed to the proper parties within the dealership, distributes messages to appropriate personnel on a timely basis
· Provides effective solutions to customer needs in a timely manner via telephone, e-mail and other communication methods
· Processes customer transactions including purchases for toys and merchandise, payments on accounts, payments for service work completed
· Serves as an internal resource for dealership employees to assist in providing customers with timely and accurate information
· Takes responsibility to ensure customer interactions always result in an effective and timely solution
· Provides administrative support to the accounting, sales, parts, and service departments as requested
· Completes daily administrative tasks, such as daily post, document filing, maintaining the copier & providing assistance to others, etc.
· Participates in ongoing training to continually develop technical knowledge and skill sets
· Completes all reports and forms required in conjunction with work assignments
· Maintains a clean work area and perform work in a neat and orderly fashion
· Follows all safety rules and regulations in performing work tasks