Customer Service Representative - Part-Time at United Airlines

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

19.64

Posted On

09 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Ticketing, Baggage handling, Problem solving, Computer literacy, Mobile device proficiency, Safety compliance, Interpersonal skills, Professionalism

Industry

Airlines and Aviation

Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description As the face of our customer, here’s what you will do: Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable. Qualifications What You Need to Succeed (Minimum Requirements): At least 18 years old High school diploma, GED, or equivalent Comfortable with computers, mobile devices, and new technologies Able to stand, walk, and handle baggage for an eight-hour shift Able to read, write and speak English fluently Ability to communicate with other departments and flight crews Must be eligible to acquire and maintain credentials vital for the position Must pass a background check Must pass a pre-placement drug screen Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances Available during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need Able lift up to 70 lbs Ability to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview and assessment required to meet job qualifications Reliable, punctual attendance is a crucial function of the position Ability to meet our uniform, and appearance standards Must be willing and able to work 100% on-site United will consider applicants with criminal histories consistent with the Fair Chance Ordinance The starting rate for this role is $19.64. This is also a bonus eligible position (i.e. profit sharing). We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement). United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com

Responsibilities

You will interact with domestic and international customers in airport lobbies and at gates to assist with ticketing, baggage, and general travel needs. Your role is to provide professional and friendly service to resolve travel issues and ensure a welcoming environment for all passengers.