Customer Service Representative (Part-time) at VetnCare

Pleasant Hill, California, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

25.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Interaction, Administrative Support, Record Management, Payment Management, Team Coordination, Communication, Scheduling, Data Entry, Filing, Customer Service, Fast-Paced Environment, Collaboration, Inclusivity, Respect, Veterinary Support, EZVet Software

Industry

Veterinary Services

Description

What We’re Looking for Client Interaction: Greet clients warmly, create a welcoming atmosphere, and handle inquiries, questions, and concerns professionally. Administrative Support: Manage scheduling, phone calls, data entry, filing, and maintain organized reception and waiting areas. Record & Payment Management: Maintain accurate and confidential client records, process payments, and handle billing or transaction inquiries. Team Coordination: Communicate effectively with veterinary and support teams to ensure smooth operations and excellent client service. Ability to work part-time Sun, Tue, Wed, Thu Experience with EZVet software is a plus Why You’ll Love Working Here Open 7 Days a Week – Flexible scheduling options High Call & Case Volume – Ideal for CSRs who enjoy a fast-paced environment Team-Centric Culture – Collaborative, communicative, and supportive Community-Focused Practice – Built on trust, care, and long-term client relationships Great Location – A friendly neighborhood community with plenty of restaurants, brunch spots, and local charm Our Team What really sets Sun Valley apart is our people. As a CSR here, you’ll be part of a team that has your back — celebrating wins together, stepping in to support when things get tough, and sharing knowledge across all levels of experience. Collaboration is at the heart of how we work, and our culture is built on inclusivity, respect, and lasting professional relationships. And yes, we also love to share meals and laughter — whether it’s a quick team lunch at the hospital or trying out the newest restaurants nearby. Interested? Let’s talk! Whether you're actively looking or just curious, reach out for a confidential chat. We’re excited to grow our team and invest in the right person for the long term. The pay range for this role is: 23.00 - 25.00 USD per hour (Sun Valley Pet Hospital)

Responsibilities

The Customer Service Representative will greet clients, manage inquiries, and provide administrative support. They will also maintain client records and process payments while coordinating with veterinary teams.