Customer Service Representative at Paymentus
alberta, Alberta, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Jan, 27

Salary

45000.0

Posted On

29 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Transportation & Logistics

Description
  1. Process payments for our client's mutual customers (Inbound and Outbound).
  2. Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
  3. Follow call center scripts and processes when handling different topics.
  4. Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
  5. Be available to work on Statutory Holidays and/or as needed by the business.


Responsibilities
  1. Process payments for our client's mutual customers (Inbound and Outbound).
  2. Assist customers by explaining procedures, answering questions, and providing relative information in a professional business manner.
  3. Follow call center scripts and processes when handling different topics.
  4. Work collaboratively with Customer Service, Operations, Marketing, and Sales to improve client satisfaction.
  5. Be available to work on Statutory Holidays and/or as needed by the business.


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