Customer Service Representative at Pear Tree Recruitment
Andover, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

29 Nov, 25

Salary

29000.0

Posted On

29 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Training, Excel

Industry

Outsourcing/Offshoring

Description

CUSTOMER SERVICE REPRESENTATIVE

  • Salisbury (Hybrid working available)
  • 12-month fixed term contract
  • £25,500 - £29,000
    Are you looking for a new opportunity to develop your customer service skills?
    Our client is a trusted provider in the financial services sector, and they’re recruiting for a new Customer Services Executive to join their team.
    Previous customer service experience is essential, and the successful candidate must be comfortable on the telephone. Experience in a finance or contact centre environment is advantageous but not essential.

Daily duties will include:

  • Handling a range of client enquiries and providing solutions
  • Managing and processing requests from Financial Advisers in a timely manner
  • Handling confidential and sensitive information relating to personal finance
  • Updating a range of internal systems with comprehensive notes
  • Working with internal teams to manage queries through to resolution
  • Ensuring compliance with FCA regulations

Training will be provided but the experience and skills required are:

  • Previous customer service experience
  • Ability to resolve complaints and find solutions
  • Strong written and verbal communication skills
  • Knowledge of Microsoft Office applications including Excel

The client offers a competitive starting salary and benefits package, as well as numerous opportunities to develop a career within the financial service sector.
Our client is interviewing soon for this role – don’t miss out and apply today!
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £25,500.00-£29,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Private medical insurance
  • Work from home

Ability to commute/relocate:

  • Andover: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • Andover (preferred)

Work Location: In perso

Responsibilities
  • Handling a range of client enquiries and providing solutions
  • Managing and processing requests from Financial Advisers in a timely manner
  • Handling confidential and sensitive information relating to personal finance
  • Updating a range of internal systems with comprehensive notes
  • Working with internal teams to manage queries through to resolution
  • Ensuring compliance with FCA regulation
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