Customer Service Representative at Premier Jet Services Day LLC

Waterford, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Concierge Service, Ground Transportation, Multi-Line Switchboard, Unicom Communication System, Aircraft Scheduling, Lobby Management, Conference Room Scheduling, Aircraft Linens Maintenance, Fuel Orders Dispatch, Office Supplies Management, Security Access Maintenance, Company Policy Adherence, Professional Attitude, Clean Desk Maintenance

Industry

Airlines and Aviation

Description

Description Customer Service Representative About Us: Premier Private Jets is a distinguished provider of comprehensive business aviation services, including Charter, Maintenance, Repair, and Overhaul (MRO) [PremierMRO], and Fixed Base Operations (FBO) [PremierFBO]. With a commitment to excellence, we ensure our clients receive unparalleled service across all divisions.? Responsibilities: Provide assistance to customers relating to concierge service, rental cars and hotel accommodation, Confirm catering orders for inbound/outbound flights, Provide ground transportation for pilots/customers, Answer multi-line company switchboard and route calls accordingly Use Unicom communication system, Schedule aircraft arrivals and departures and coordinate with Line Service, Maintain scheduling for lobby area and conference rooms, Maintain serviceability of aircraft linens and dishware, Dispatch and receive fuel orders, Enter fuel and service tickets Service and stock office and kitchen supplies, Maintain security access to ramp, hangar, and offices, Adhere to company Policy and Procedure Manual, Demonstrate loyalty to company and confidentiality when dealing with and/or communicating with and/or customers, competitors, and vendors, Demonstrate professional and positive attitude, especially in adverse situations Maintains Customer Service desk in a clean, professional, safe, and organized manner. Benefits: Health, vision, dental and life insurance Supplemental life insurance Long term/short term disability insurance Paid time off, holidays 401K with company match Requirements Qualifications: Must have at least 1-2 years of solid face-to-face Customer Service experience, College degree preferred Must have considerable first-class customer service skills Must be able to work any shift including weekends and holidays Must have valid Driver’s License Must be able to obtain airport badge/ pass background check Must be able to take/pass a pre-employment drug screening FBO experience preferred, but not required

Responsibilities

The Customer Service Representative provides assistance to customers with concierge services, catering orders, and ground transportation. They also manage scheduling for aircraft arrivals and departures and maintain the serviceability of office supplies and aircraft linens.