ABOUT US:

Rare Butcher Shop is a proudly local, specialty meat shop committed to providing premium cuts, personalized service, and a welcoming customer experience. We take pride in our high standards for quality, cleanliness, and food safety — and we’re looking for someone who shares those values to join our team.

POSITION SUMMARY:

We are currently seeking a reliable, detail-oriented, and customer-focused Customer Service Representative to support daily front-of-house operations. This role involves direct interaction with customers, handling transactions, assisting with inventory control, maintaining cleanliness, and wrapping meat products to our high presentation standards.

QUALIFICATIONS:

• Prior experience in retail, food service, or customer service (butcher shop or deli experience is a plus)
• Comfortable with basic math and handling cash and electronic transactions
• Able to lift up to 30 lbs and stand for extended periods
• Strong attention to detail and time management skills
• Friendly, team-oriented, and committed to maintaining high standards of cleanliness and safety
• Familiarity with POS systems and inventory management is an asset

• Deliver exceptional customer service in a friendly, knowledgeable, and professional manner
• Operate the point-of-sale (POS) system, including handling cash, debit/credit transactions
• Wrap and package fresh meat cuts per customer orders and food safety standards
• Maintain clean and organized workstations, counters, and customer areas throughout the day
• Stock shelves, fridges, and displays following FIFO (First In, First Out) rotation
• Enter inventory counts, product details, and expiry dates into the POS system accurately
• Monitor product freshness and assist in removing outdated or unsellable items
• Support the team with closing duties, cleaning equipment, and preparing for the next business day