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Customer Service Representative (Ride Sharing Account) - Anonas at Tasq Staffing Solutions, Inc.

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Inquiry Resolution, Issue Resolution, First-Call Resolution, Record Keeping, Team Collaboration, Communication, Performance Target Achievement

Industry

Staffing and Recruiting

Description

We are looking for Customer Service Representatives to join a fast growing Ride Sharing account in Anonas. You will be responsible for delivering exceptional service to valued clients by effectively addressing inquiries, resolving issues, and assisting with customer needs. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat Resolve customer issues and complaints focusing on first-call resolution Maintain accurate and detailed records of customer interactions Collaborate with team members to enhance customer service processes Provide clear and accurate information about products and services Meet or exceed individual and team performance targets At least a high school graduate Must have at least 12 months of solid BPO experience + 6 months of sales experience Must be conversant in both spoken and written English Amenable to work fully on-site in Anonas, Quezon City Amenable to work on graveyard shift and shifting schedule Can start ASAP Free HMO Free Dependents Night Differential Program Incentives Please note that this is contingent to the final company or account you'll be profiled to.

Responsibilities

The representative will be responsible for delivering exceptional service to clients by promptly addressing inquiries and resolving issues via phone, email, and chat. Key duties include maintaining accurate interaction records and collaborating with the team to improve service processes.