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Customer Service Representative (Romanian) at David Kennedy Recruitment

Municipality of Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Problem-solving, Romanian language, English language, Call handling, Account management, Computer proficiency

Industry

Staffing and Recruiting

Description

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Romanian speaking Customer Service Representative to join their team in Athens. Position: Customer Service Representative Location: Athens, Greece Work model: On-site, 100% Employment type: fixed term (3 month contract) Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication Research and identify effective solutions to resolve customer issues or concerns Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management Provide accurate and complete information using appropriate tools, systems, and procedures Maintain a high standard of customer service and contribute to a positive customer or partner experience Collaborate with internal teams to ensure seamless communication and issue resolution. REQUIREMENTS: Fluent/Native in Romanian with strong proficiency in both written and spoken communication. As well as good proficiency in English. High school diploma or equivalent qualification. Minimum of 6 months experience in customer service, hospitality, retail, or a related field. Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively. Proficiency with computers and customer service tools. Reliable high-speed internet connection and a quiet workspace (for remote work) Eligibility to work in Greece. BENEFITS: Competitive compensation package, including a base salary Relocation support Comprehensive benefits package based on role Supportive and accessible leadership committed to employee development Inclusive and community-focused work environment that values giving back Opportunities for career advancement and continuous learning And many others!

Responsibilities

Serve as the primary point of contact for customers and business partners to resolve inquiries and issues via telephone. Collaborate with internal teams to ensure efficient communication and maintain high standards of service.