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Customer Service Representative- Sales at Elkhart Lake’s Road America

Plymouth, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication skills, Sales, Customer service, Upselling, Attention to detail, Phone etiquette, Relationship building, Team-oriented, Dependability, Customer-focused

Industry

Entertainment Providers

Description

Are you a people‑person who loves talking to customers and has a passion for motorsports? Under the direction of our Customer Service Lead, the Customer Service Representative- Salese plays a key role in creating unforgettable event experiences by selling tickets, helping customers over the phone, and promoting our exciting public and corporate events. If you enjoy fast‑paced environments, connecting with fans, and sealing the deal, this role is for you! ---------------------------------------- THE DETAILS * Part‑time, year‑round position * Hours may flex up or down depending on event schedules and business needs ---------------------------------------- WHAT YOU’LL BE DOING * Chat with customers over the phone and help them score tickets to awesome events * Sell tickets for public events, corporate outings, and group experiences * Upsell fun event add‑ons and upgrades (think golf carts and premium options!) * Keep customer records accurate and organized * Make outbound calls to prospective customers and event‑goers * Build great relationships with returning customers and fans * Deliver friendly, upbeat, and knowledgeable customer service every time * Jump in on other tasks as needed to keep things running smoothly ---------------------------------------- WHAT WE’RE LOOKING FOR We’re searching for someone who brings energy, enthusiasm, and attention to detail to every call. EXPERIENCE * Previous sales or customer service experience preferred * A genuine passion for motorsports is a big plus SKILLS THAT SET YOU APART * Strong communication skills (you’re confident and friendly on the phone) * Ability to thrive in a fast‑paced, ever‑changing environment * Sharp attention to detail and accuracy * Comfortable with upselling and starting sales conversations * Team‑oriented, dependable, and customer‑focused

Responsibilities

The representative will sell tickets for public and corporate events while providing high-quality customer service over the phone. They are also responsible for maintaining accurate customer records and proactively reaching out to prospective event-goers.