Customer Service Representative (Service and Repair Department) at Shermans
Peoria Heights, IL 61616, USA -
Full Time


Start Date

Immediate

Expiry Date

14 May, 25

Salary

19.0

Posted On

14 Feb, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Customer Service Representative (Service and Repair Department) – Peoria Heights, IL
Starting Wage: $19/hour
Schedule: Monday – Friday; 8:30am – 5:00pm

IN-PERSON, FULL-TIME

Benefits: Medical, Dental, Vision, Supplemental Insurance, Life Insurance, PTO, Employee Discount Program, and 401(k) plus matching after 1 year of service
Do you have a talent for solving problems?
Do you enjoy helping people, calming upset customers, and turning things around when they go wrong?
Are you looking for a steady job in a friendly workplace?
If yes, you might be the Customer Service Representative we need! At Sherman’s, we’re dedicated to giving great service. We know that a broken appliance or piece of furniture can mess up your whole day. Whether it’s a leaky dishwasher that ruins a family gathering, a broken recliner that makes it hard to rest, or a washing machine overflowing with laundry, our customers count on us to fix these problems. We need a great communicator to be the friendly voice that helps solve these issues.

Responsibilities
  • Deliver Great Customer Service: Answer calls, help solve problems, and provide accurate information about products and services.
  • Solve Problems: Listen to customer concerns, find solutions, and make sure repairs go smoothly.
  • Work with Your Team: Collaborate with your colleagues to provide excellent service and build good relationships with customers.
    In this role, you’ll play an important part in keeping our customers’ homes running smoothly. At Sherman’s, great service means more than just fixing things – it’s about making people’s lives better. Ready to join a supportive, caring team and make a difference? Apply today!
    Equal Opportunity Employer. Pre-employment background check required
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