Overview:
At Shure, we are trusted by performers, leaders and communicators to deliver their messages clearly, for all to hear. Behind every smooth delivery and satisfied customer, there’s a team making it all happen - and we’d love you to be part of it.

WHO WE ARE

Shure’s mission is to be the most trusted audio brand worldwide – and for over a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.
Shure is headquartered in United States. We have more than 35 regional sales offices, engineering hubs, distribution centers and manufacturing facilities throughout the Americas, EMEA, and Asia.

Qualifications:

• Two or more years’ customer service experience, college study or apprenticeship
• Confident written and spoken English
• Proactive attitude with sound judgement and initiative
• Comfortable working across systems and new assignments
• Strong communicator and solid problem-solver
• Experience with Windows-based software; SAP knowledge is a bonus
• Enjoys working as part of a tea

Contribute to day-to-day support tasks, including email and phone response handling, data entry and CRM updates. Take part in service process improvements and cross-team initiatives when required.

Qualifications:

• Two or more years’ customer service experience, college study or apprenticeship
• Confident written and spoken English
• Proactive attitude with sound judgement and initiative
• Comfortable working across systems and new assignments
• Strong communicator and solid problem-solver
• Experience with Windows-based software; SAP knowledge is a bonus
• Enjoys working as part of a team