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Customer Service Representative at SIEGEL GROUP NEVADA INC

Paradise, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

0.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Communication, Multi-tasking, Record Keeping, Problem Solving, Sales, Office Maintenance, Work Order Processing, Mail Distribution

Industry

Real Estate

Description

Job Details Job Location: Shared Service - Las Vegas, NV 89169 Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate. Role Summary Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. Responsibilities Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. Knowledge of room openings and availability. Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. Accurately handle all cash and charge transactions. Make cash drops in the safe. Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. Take work orders from residents and process correctly in the system. Receive and distribute mail to residents. Maintain a clean and inviting office Other duties as assigned Qualifications HS Diploma or equivalent 6 months customer service experience Legally able to work within State and Federal guidelines Physical Requirements / Working Conditions Continuous standing and walking throughout the duration of each shift. Bending, lifting, and carrying up to 25 pounds. Constant face-to-face interactions with customers. Ability to multi-task and remain positive in busy working conditions. Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. Comply with the brand and Company uniform and hygiene policies. Fun, fast-paced, upbeat environment

Responsibilities

The Customer Service Representative greets customers, answers phones, and sells rooms. They also handle cash transactions, maintain records, and process work orders.