Customer Service Representative at Sika AG

Istanbul, Istanbul, Turkey -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Supply Management, Procurement Processes, Import/Export Operations, Stock Monitoring, Logistics Operations, Customer Service Support, SAP Proficiency, ERP Systems, MS Office Skills, Analytical Thinking, Time Management, Organizational Skills, Communication Abilities, Driving License, Automotive Portals Familiarity

Industry

Chemical Manufacturing

Description

Company Description Sika, inşaat sektöründe ve endüstriyel üretimde yapıştırma, sızdırmazlık, sönümleme, güçlendirme ve koruma için sistem ve ürünlerin geliştirilmesi ve üretiminde dünya çapında lider konuma sahip özel bir kimyasallar şirketidir. Sika'nın dünya çapında 102 ülkede iştirakleri bulunmaktadır ve 400'den fazla fabrikada dünya çapındaki müşterileri için yenilikçi teknolojiler üretmektedir. Bunu yaparken, inşaat ve taşımacılık sektörünün daha fazla çevresel uyumluluğa doğru dönüşümünü sağlamada çok önemli bir rol oynamaktadır. 34.000'den fazla çalışanı olan şirket, 2024 yılında 11,76 milyar İsviçre Frangı satış gerçekleştirdi. Sika'nın LinkedIn sayfasında, en önemli kurumsal haberlerimizi ve iş ilanlarımızı ve ayrıca dünyanın dört bir yanındaki Sika iştiraklerimizden geniş bir içerik karışımını paylaşıyoruz. Job Description Plan and manage product supply and procurement processes. Manage import/export operations and ensure compliance with regulations. Monitor and report current stock levels accurately. Coordinate purchasing and supply activities with global group companies. Handle logistics operations including stock management, international supply, and domestic distribution. Provide office-based customer service support. Utilize automotive portals effectively. Ensure smooth operational coordination across departments. Collaborate with overseas group locations for supply chain and logistics processes. Oversee operational tracking and execution for product supply. Qualifications Bachelor’s degree in a relevant field. Minimum 2 years of experience in automotive product planning, supply chain, and logistics. Strong knowledge of import/export operations. Proficiency in SAP and ERP systems (Logo Netsis experience is a plus). Advanced MS Office skills. Good command of English (reading, writing, speaking). Familiarity with automotive portals and operational processes. Strong analytical thinking, time management, and organizational skills. Proactive, eager to learn, and results-driven. Excellent communication and coordination abilities. Valid B-class driving license and ability to drive actively. Global Contract type: Permanent Region: EMEA Area: Middle East Global Department: Logistics

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Responsibilities

The Customer Service Representative will plan and manage product supply and procurement processes while ensuring compliance with import/export regulations. They will also provide office-based customer service support and coordinate logistics operations.