Customer Service Representative at Sime Darby

Hamilton City, Waikato, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Attention To Detail, Problem Solving, Teamwork, Product Knowledge, Sales Processing, Health And Safety

Industry

IT Services and IT Consulting

Description

Company : Sime Darby Transport (NZ) Ltd Rev Up Your Career with TWL. Are you a passionate automotive enthusiast with a background in parts and customer service? Do you thrive in a dynamic, fast-paced environment where every day brings new challenges and opportunities? If so, we'd love to welcome you to the front counter team at TWL Hamilton. About Us A subsidiary of Sime Motors, TWL are at the cutting edge of the heavy transport and automotive parts industry. But we're not just about parts; we're driven by passion, innovation, and excellence. We pride ourselves on delivering top-tier service, and we're looking for a motivated individual to join our team and help take us forward. What You'll Do As a key front-line team member, you'll be one of the first points of contact for customer enquiries, whether in person at the counter, over the phone, or through our online platforms. Your role is central to ensuring exceptional service and efficient sales delivery. You will be: Working collaboratively and constructively with other team members. Completing all parts related documentation to standard. Developing your own product knowledge. Contributing to the positive financial performance of the branch to achieve/exceed targets monthly revenue budget. Ensuring accuracy of required documentation both internally and externally, including invoicing. Processing sales within agreed timeframe. Delivering what the customer wants, when they want it. Ensuring accurate and timely cyclic counting. Being a Health and Safety champion What We're Looking For Proven experience with heavy transport or automotive parts. A keen eye for detail and the ability to find solutions in a busy, dynamic environment. Strong communication with excellent interpersonal skills with a customer-first attitude. A collaborative spirit, ready to win together as a team. Enthusiasm and passion for working in the transport industry. Why TWL? This is not just a job; it's a chance to grow with us and develop your career. Enjoy a competitive market salary and plenty of opportunities for career progression. We offer ongoing training, individual development plans, leadership coaching, and regular performance reviews to help you reach your goals. We believe in integrity, teamwork, and shared success. We succeed if you succeed. If you do too, you'll fit right in with our team. We also provide long service leave, birthday leave, company buying privileges, access to discounted retail buying and health and wellness packages, annual health monitoring and EAP services, and an employee referral programme that rewards you! Ready to Accelerate Your Career? If you're excited to work in a vibrant and growing environment with opportunities to grow your career, we want to hear from you! Apply Now to drive your future forward with TWL. Visit us at www.twlnz.co.nz and www.simemotors.co.nz or email recruitment@simedarby.co.nz for more information. Please note that this position is subject to right to work checks, along with police, medical, drug, driving, and reference checks. Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia. To explore exciting career opportunities in our Motors operations in Australia, click the link below: Sime Motors Australia Career Site

Responsibilities

As a Customer Service Representative, you will be the first point of contact for customer inquiries, ensuring exceptional service and efficient sales delivery. You will work collaboratively with team members and contribute to the branch's financial performance.