Customer Service Representative at South Country Equipment
Weyburn, SK, Canada -
Full Time


Start Date

Immediate

Expiry Date

18 Oct, 25

Salary

0.0

Posted On

19 Jul, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Are you looking to work with a family-owned business with corporate resources? Does working with innovation and cutting edge technology excite you? Would you like working in an environment where you have the freedom to achieve your career goals? Then look no further than South Country Equipment!
We are a family-owned, 8-location John Deere dealer network that operates through southern Saskatchewan. We have a culture that focuses on working as a team and supporting one another to accomplish our goals. As the agriculture industry continues to innovate, so does South Country. We ensure that the farmers we support are educated and equipped to take their operations to the next level.

Responsibilities

Our customer service representative is the customer facing part of our parts department and plays a vital role in maintaining the relationship we have with our customers. You will be the first person our customers see when they enter our locations. Using our parts software you will ensure that our customer’s parts needs are met with accuracy and efficiency. This role consists of:

  • Professional consultation with customers to determine their needs through face-to-face interaction, phone conversations and written communication
  • Support farmers throughout the year ensuring they have the parts to keep their equipment operating
  • Develop relationships with farmers that will allow you to provide them enhanced support
  • Provide input and assistance in inventory control and maintain a professional retail environment
  • Operating within a cyclical environment that requires extended hours during the farming season including evenings, weekends and participation in an on call rotation
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