Customer Service Representative - Standard Life

at  Diligenta

Glasgow, Scotland, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Nov, 2024Not Specified29 Aug, 2024N/AGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

Responsibilities:

You’ll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you’ll ensure a seamless experience during the moments that matter.
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn’t required; comprehensive training will be provided.

We support our colleagues with competitive benefits:

  • No weekend working.
  • 31 days annual leave (including UK Bank Holidays).
  • Annual discretionary bonus eligibility.
  • Perks at Work (online discounted shopping).
  • Car lease scheme and Jaguar Land Rover discount.
  • Cycle to Work scheme and interest-free season ticket loans.
  • Annual volunteering day.
  • Supportive people policies for the moments that matter in life (Carer’s Leave, Foster Leave, Fertility Leave, Retirement Leave).
  • Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support.
  • Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection.
  • Personal and career development opportunities within Diligenta.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Glasgow, United Kingdom