Customer Service Representative - starting at $20/hr, 2nd shift at Midwest Refrigerated Milwaukee, Inc.

Belvidere, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

20.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Microsoft Office, Word, Excel, Logistics Support, Data Entry, Scheduling, Communication, Administrative Support, Warehouse Operations

Industry

Warehousing and Storage

Description

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience. This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse. General Responsibilities: * Check in all incoming/outgoing drivers; call warehouse to confirm door assignment * Prepare unloading tally’s for warehouse to receive * Close out drivers; add arrival and depart times in CAM * Close outbound shipments & send all BOL’s to customer * Close inbound orders upon receiving from dock; send all inbound paperwork to drivers * Answer phones; schedule appointments * Activate/inactivate lot codes * Adjust receiving tickets for the dock * Additional office duties as needed Qualifications: * Previous office experience preferred * Knowledge of Microsoft Office (Word, Excel) preferred Benefits and Perks: MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs. We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted. Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace. Sunday, 5PM-3AM Monday, 5PM-3AM Wednesday, 4:30PM-2:30AM Thursday, 5PM-3AM

Responsibilities

The representative will provide on-site support by managing driver check-ins, processing inbound and outbound shipment paperwork, and scheduling appointments. They will also perform general office duties and coordinate with warehouse staff regarding dock activities.