Customer Service Representative - State Farm Agent Team Member at Gary Elliott - State Farm Agent
Chapel Hill, North Carolina, United States -
Full Time


Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

55000.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Detail-oriented, Multitasking, Insurance Claims Processing, Policy Information Management, Record Keeping

Industry

Description
Benefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Gary Elliott - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
Responsibilities
The role involves answering customer inquiries, providing policy information, and assisting with policy changes and updates. You will also be responsible for processing insurance claims and maintaining accurate records of all customer interactions.
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