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Customer Service Representative - State Farm Agent Team Member at MBV-CA LLC
Eaton Rapids, Michigan, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

45000.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Receptionist duties, Communication, Interpersonal skills, Organizational skills, Multitasking, Sales, Microsoft Office, CRM systems, Appointment scheduling, Administrative tasks

Industry

Description
Benefits: Company parties Competitive salary Health insurance Opportunity for advancement Paid time off ROLE DESCRIPTION: As a State Farm Agent Team Member - Receptionist, you will play a vital role in providing exceptional customer service to State Farm policyholders. You will be responsible for managing the front desk, greeting visitors, answering phone calls, assisting with payments, and directing inquiries to the appropriate team members. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.
Responsibilities
The role involves managing the front desk, greeting visitors, and handling incoming phone calls and inquiries. Additionally, the representative will assist with appointment scheduling, maintain customer records, and identify opportunities to offer insurance products.