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Customer Service Representative - State Farm Agent Team Member at SHOTO DC LLC
Mountlake Terrace, Washington, United States -
Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

50000.0

Posted On

16 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Interpersonal Skills, Multitasking, Attention To Detail, Claims Processing, Policy Management

Industry

Description
Benefits: License Reimbursement Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Josh Culotti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
Responsibilities
The role involves handling customer inquiries, processing insurance claims, and managing policy updates. The representative is responsible for maintaining accurate records and providing exceptional customer experiences to support agency growth.