JOB SUMMARY:

As a team member of Bluebird Storage, this position’s primary responsibility is to provide sales and customer service excellence through best practices leading to customer retention, customer loyalty and a continuous increase in customer satisfaction levels.

EDUCATION:

· High school diploma, post-secondary a plus.
· Min. 1-year customer service/sales experience (retail, sales associate, customer service)

SKILLS REQUIRED:

· English language skills (oral and written).
· Excellent Sales, Customer Service & Telephone Skills
· Computer/PC Skills
· Communication Skills
· Sales
· Customer Satisfaction – welcoming future and current customers in a friendly, enthusiastic, and professional manner.
· Industry Knowledge – Asset
· Strong organizational skills.
· Teamwork – the ability to work in a supportive and positive team environment.
· Problem-solving skills.
· Conflict resolution
· Respond to constructive feedback in a positive fashion.
· Presentation of a positive attitude & service-oriented approach.
· Time Management.
· Handle all inbound calls.
· Merchandising and keeping storefront merchandise fresh.
· Maintain composure in high-stress situations.
· Provide and maintain the highest level of service possible to Bluebird Self Storage customers.
· Maintain a professional, helpful manner always.
· Maintain a level of flexibility to accommodate customer requirements.
· Manage accounts receivable.
· File accounts payable
Job Types: Full-time, Permanent
Pay: $17.20-$17.50 per hour

Benefits:

• Dental care
• On-site parking
• Paid time off
• Vision care

Experience:

• Customer service: 2 years (preferred)

Work Location: In perso

Please refer the Job description for details