Customer Service Representative / Storeperson at BlueScope

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Negotiation, Interpersonal skills, Problem solving, Attention to detail, Multitasking, Warehouse operations, Forklift operation, IT systems, Sales support, Relationship management

Industry

Building Materials

Description

Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums. The Opportunity Our Fielders business is looking for a Customer Service Representative / Storeperson to join the TEAM based in Port Noarlunga. With a proud history starting in Adelaide, today Fielders manufactures and markets steel building products across Australia. We deliver customer-inspired outcomes that support architects, engineers, builders, installers and property owners in creating their vision. Our supportive, customer-focused team at Fielders has a passion for service and team interaction, they represent the face of the business. In this role, you will bring your experience and willingness to learn in order to support the team. You will interact and manage internal and external customer enquiries and relationships; either in person, through phone calls or through emails. As a self-motivated, quick thinker, you quickly adapt and can juggle more than one task at any given time. This is a Monday to Friday, day shift opportunity. What Will You Do? This role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales and customer service duties, you’ll be responsible for the following: interact with customers, and manage those relationships and enquiries either face to face, via phone and/or email collaborating with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable prepare and follow up on customer quotes, whilst supporting our sales teams and branches across Australia providing internal support and regular feedback to our sales teams with customer and competitor information resolve issues and seek ways to improve the customer’s experience ensure that tasks are completed in a timely manner and systems updated accordingly More About You You will enjoy working in a team environment and bring: excellent communication, negotiation and interpersonal skills a strong customer focus with the ability to resolve issues effectively and efficiently the ability to pick up new and custom IT systems quickly a proactive approach in building constructive and effective relationships a high attention to detail and ability to complete multiple tasks simultaneously a commitment to your own safety and well-being while caring for others forklift and warehousing experience would be beneficial but not essential Why BlueScope As we’re creating strength for the future through our people, products and solutions, BlueScope supports you to build your expertise within a safe and positive team environment. At BlueScope, you’ll: Learn and develop as you grow. Work alongside specialists and keep your skills and knowledge at the forefront of industry with our lifelong learning culture. Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing. Build innovative products. Seek better, smarter ways to work, help develop sustainable solutions and make things happen. Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and we encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. At BlueScope, we offer work-life flexibility through our B-flex program. It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” Come and discover us at www.bluescope.com/auscareers Join us, creating strength for the future. Applications close Monday 27th April 2026

Responsibilities

You will manage internal and external customer enquiries via phone, email, and face-to-face interactions while collaborating with sales and warehouse departments. Additionally, you will prepare customer quotes, update systems, and resolve issues to ensure a high-quality customer experience.