JOB SUMMARY

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our clients, addressing their inquiries, and ensuring a positive experience with our company. The ideal candidate will possess strong communication skills and a passion for helping others, making them a vital part of our customer support team.

SKILLS

• Strong sales acumen with the ability to upsell products and services effectively.
• Excellent customer support skills, demonstrating patience and empathy in all interactions.
• Proficient in data entry with attention to detail for accurate record keeping.
• Fluency in English is required; multilingual abilities are a plus to cater to diverse clientele.
• Strong typing skills for efficient communication and documentation.
• Experience in cash handling is preferred for positions involving financial transactions.
• Proficient in office software applications to assist with daily tasks and reporting.
• Exceptional communication skills, both verbal and written, enabling clear interaction with customers.
  Join us as we strive to provide unparalleled service to our customers while fostering a supportive work environment!
  Job Type: Full-time
  Pay: $20.00 - $22.00 per hour
  Expected hours: 40 per week

Benefits:

• Health insurance
• On-the-job training
• Paid time off
• Referral program

Work Location: In perso

• Respond promptly to customer inquiries via phone, email, or chat, ensuring high-quality service at all times.
• Assist customers with product information, order processing, and troubleshooting issues.
• Maintain accurate records of customer interactions and transactions through data entry.
• Handle cash transactions securely and accurately when required.
• Collaborate with other departments to resolve customer issues efficiently.
• Provide feedback on customer trends and suggest improvements to enhance service quality.
• Uphold company policies and procedures while delivering outstanding client services.