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Customer Service Representative at Swan Career Site
, , Mauritius -
Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

0.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Interpersonal Skills, Communication Skills, Time Management, Problem Solving, Attention to Detail

Industry

Software Development

Description
Duties will include: Assist the sales force and clients with day-to-day service needs, providing timely and effective support to drive client satisfaction and business efficiency. Manage the end-to-end processing of new business cases, including Life and Annuity products, ensuring accuracy Attend to client and sales force team queries received through various channels (in-person, phone, email, etc.), delivering clear and professional responses. Coordinate and follow up with the relevant department on queries Qualifications and Experience Higher School Certificate (HSC) or equivalent Have good interpersonal and communication skills. Be able to work under pressure to meet tight deadline. The Company reserves the right: 1. To convene only the best qualified candidates to participate in the selection exercise. 2. Not to make any appointment following this advertisement.
Responsibilities
Assist the sales force and clients with day-to-day service needs, providing timely and effective support to drive client satisfaction and business efficiency. Manage the end-to-end processing of new business cases, ensuring accuracy.