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Customer Service Representative (Team Member) - Ilorin at Filmhouse Cinema
Ilorin, Kwara, Nigeria -
Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Cash Management, Guest Relations, Communication, Teamwork, Problem Solving, Time Management

Industry

Movies;Videos;and Sound

Description
Company Description Filmhouse Group houses multiple business within the media and entertainment space. The award winning Filmone Entertainment and the dynamic Filmhouse Cinemas. Our mission is "to provide magical experiences through content that entertains and inspires, delivering world-class services and exceptional value to our audience". The group is supported by a corporate operations management team that ensures our operations area aligned to International Best-Practice. Job Description Essential duties and key responsibilities include the following and other duties as may be assigned: Selling box office tickets, responding to queries reservations and sales. Monitoring and maintaining cash flow, ensuring that there are no shortages. Ensuring that guests are well guided to entrance and exit into the cinema. Monitoring and maintaining guest flow, ensuring that there are no obstructions to guest cinematic experience. Participating in briefings and other meetings as requested by the cinema manager. Attend and participate in training sessions as required by managers and HR. Contribute to increasing concession revenues. Responsible in the arrangement and cleaning of designated areas. Qualifications ND (National Diploma) HND (Higher National Diploma) BSc / BSE (Bachelor’s Degree) Diploma NCE (Nigerian Certificate in Education) Age Requirement Candidates must be between 19 and 26 years old
Responsibilities
The Customer Service Representative is responsible for selling box office tickets, responding to queries, and ensuring a smooth guest experience. Additional duties include monitoring cash flow and maintaining cleanliness in designated areas.