Customer Service Representative at Tech Systems

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

20.0

Posted On

04 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Administrative Support, Order Processing, Communication Skills, Organization, Detail Orientation, Multitasking, Computer Literacy, Record Keeping, Teamwork

Industry

IT Services and IT Consulting

Description

Administrative Customer Service Representative Are you the type of person who can answer a phone call, reply to an email, help a customer, and still remember where you put your coffee? If so, keep reading. We're looking for an Administrative Customer Service Representative who enjoys helping people, staying organized, and being the go-to person when things need to get done. You'll spend your day supporting customers, processing orders, and keeping the office running smoothly. What You'll Be Doing Answering phone calls and helping customers with questions Responding to emails and providing updates Greeting and assisting walk-in customers Entering orders and keeping records accurate Working closely with teammates to keep everything on track Tackling a mix of customer service and administrative tasks throughout the day You're a Great Fit If You... Enjoy talking to and helping people Like staying organized and detail-oriented Can juggle a few things at once without breaking a sweat Are comfortable using computers and learning new systems Have strong communication skills Bring a positive attitude and team-player mindset Why You'll Love It Friendly, family-like team environment No two days are exactly the same A good mix of customer interaction and office work Opportunity to learn, grow, and wear a few different hats Plenty of chances to make a real impact Job Type & Location This is a Contract position based out of Honolulu, HI. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Honolulu,HI. Application Deadline This position is anticipated to close on Jul 15, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

The role involves supporting customers via phone and email, greeting walk-in clients, and processing orders. Additionally, the representative handles various administrative tasks to ensure smooth office operations.