Customer Service Representative - Technical at WEIMER BEARING & TRANSMISSION, INC

Village of Germantown, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

34.0

Posted On

03 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Needs Satisfaction, Account Management, Product Solutions, Technical Expertise, Value Added Services Promotion, Quote Processing, Order Processing, Returns Processing, Expediting Orders, Inside Sales, Technical Minded

Industry

Automation Machinery Manufacturing

Description

Description Join a growing company where your work is valued. We offer a stable, secure work environment that fosters an ongoing career! Weimer Bearing is looking for proactive, organized candidates to fill a technical customer service position at our growing Germantown, Wisconsin headquarters. This is a unique opportunity for someone looking to advance within our company and manage their own accounts and customers. We offer a supportive atmosphere, advancement paths, and leaders who are committed to helping you reach your next career milestone. About Weimer Bearing: Our company specializes in high-tech mechanical, pneumatic and electrical motion control products and services our major local manufacturing and maintenance companies in a variety of industries. Weimer Bearing & Transmission is a progressive, stable and successful company that continues to grow and provide excellent advancement opportunities for our employees. With over 40 locations in 13 states, we are one of the largest, private companies in our industry. This sales position is great for a technically-minded individual looking for a lasting career in a growing, high-tech field. If you’re ready for a workplace that feels balanced, uplifting and full of possibility, Weimer is the place to build your future. Responsibilities: Satisfy customers' needs in a timely manner Main point of contact for designated accounts Offer product solutions for customers using your technical expertise Promote value added services to customers Process customer quotes, orders and returns Go through a comprehensive training program to learn our products & services Expedite orders to satisfy customer timelines Other inside sales related tasks Do more than just enter orders and field complaints - be an asset to the entire team! Education and Experience: 1+ years inside sales experience Experience with power transmission products or industrial sales preferred, but we will train the right candidate Knowledge of Prophet21 (P21) ERP system a plus. Associates/Bachelor's Degree Preferred Weimer offers a generous compensation and benefits package, including medical, dental, vision, 401K with match, a lucrative PROFIT SHARING program, salary increases, as well as a host of voluntary benefits.

Responsibilities

The representative will serve as the main point of contact for designated accounts, satisfying customer needs promptly by offering product solutions based on technical expertise and promoting value-added services. Responsibilities also include processing customer quotes, orders, and returns, and expediting orders to meet timelines.