Customer Service Representative at Teksystems Global Services LLC

Tempe, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

25.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Customer Service, Problem Solving, Communication Skills, Rapport Building, Trust Building, Phone Support, Email Support, Ticketing System, Account Inquiries

Industry

IT Services and IT Consulting

Description

Kick-start your customer service career with a growing payments team where your bilingual skills truly make an impact—every single call counts. Job Title Customer Service Representative Location Tempe, AZ 85281 Shift Monday–Friday 7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM Workplace Type On-site Role Overview This role is ideal for a service-driven professional who enjoys helping customers, solving problems, and delivering a polished experience over the phone and digital channels. You’ll support customers with payment-related questions while building strong rapport and trust. What You’ll Do Provide exceptional bilingual customer support via phone, email, and ticketing system Resolve customer questions related to statements, fees, and general account inquiries Deliver professional, high-quality service while meeting call quality expectations Qualifications Bilingual (English/Spanish) is a plus Customer service or call center experience required Financial Background is preferred Strong communication skills with a calm, customer-first mindset Ability to work confidently in a fast-paced, office-based environment #westpriority26 Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $25.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Mar 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

This role involves providing exceptional bilingual customer support via phone, email, and ticketing systems, focusing on payment-related questions. The representative will resolve customer inquiries regarding statements, fees, and general account details while maintaining high-quality service standards.