Customer Service Representative at Teksystems Global Services LLC

Tempe, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

21.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Call Center, Prior Authorizations, Inbound Calls, Documentation, Attention To Detail, Phone Presence, System Navigation

Industry

IT Services and IT Consulting

Description

🌟 Customer Service Representative (Healthcare Call Center) Looking to launch or grow your career in healthcare while gaining stability, growth, and real advancement opportunities? This is your chance to get your foot in the door with a high-impact customer support role! Role Overview Job Title: Customer Service Representative Start Date: April 6, 2026 Location: Tempe, AZ 85284 Workplace Type: In‑Office Shift: Must be available 7 days a week between 5:00 AM – 10:00 PM (assigned a fixed schedule within these hours) What You’ll Do Handle high-volume inbound calls in a fast-paced healthcare call center environment Assist members with prior authorizations, general inquiries, and confidential information Accurately document interactions while navigating multiple systems with strong attention to detail Qualifications 1+ year of recent high-volume call center experience (within the last 2–3 years) Strong customer service skills with clear, professional phone presence Why This Role Stands Out Clear path to permanent employment based on performance Proven growth opportunities into team lead, trainer, supervisor, IT, claims, or PA roles Performance-based shift bidding after training Training Note: Paid training is Monday–Friday, 6:00 AM – 2:30 PM for 4 weeks. Participation is key—successfully completing training requires an average test score of 90%. Mandatory overtime may apply during peak months. Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Mar 13, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The representative will handle a high volume of inbound calls within a fast-paced healthcare call center, assisting members with general inquiries, prior authorizations, and confidential information. Responsibilities also include accurately documenting all interactions while navigating multiple systems.