Customer Service Representative at Teksystems Global Services LLC

Tigard, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

20.0

Posted On

14 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem Solving, Gambling Laws, Regulations, Compliance, Data Management, Teamwork, Monitoring, Auditing, Incident Management, Betting Systems, Player Interaction, Follow-Up, Time Management, Remote Work

Industry

IT Services and IT Consulting

Description

A growing mobile Horse Gaming company where you can legally wager and win cash online is looking to add a Customer Service Representatives to their team in a remote capacity! Candidates must live locally to Beaverton Oregon for equipment. PXA Job Duties Answer multiple player requests through phone, chat, and email, as they come through the queue Manage various interactions at any given time while providing exceptional quality of service to every player Work as part of a dedicated team to explain regulations, policies, and procedures to players and find great solutions to their inquiries in a seamless and positive way Utilize resources to obtain solutions for player issues Maintain clear understanding of gambling laws, regulations, and compliance Strictly follow company process and procedure when verifying player and account date or other confidential information Make outbound player contact as needed for follow up Racing Operator Job Duties Monitor multiple horse races at once in varying time zones to ensure accurate recording of start/end times as well as winners in the correct order. Build and audit pools and race card data ensuring the data supplied by third parties is accurate. Monitor races, identify incidents, and take immediate appropriate remedial action when incidents occur. Monitor betting systems to ensure all incidents have been identified and noted and pay-outs are delayed when necessary. Additional Skills & Qualifications High School Diploma or equivalent 2+ years of customer service Job Type & Location This is a Contract position based out of Tigard, OR. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 23, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

The Customer Service Representative will handle player requests through phone, chat, and email while providing exceptional service. They will also monitor horse races and ensure accurate data recording and compliance with regulations.