ORGANIZE FOR IMPACT: BECOME A CUSTOMER SERVICE REPRESENTATIVE IN THE SOUTH BAY!

AMS Community Connections, an elite sales and business consulting firm, is hiring Customer Service Representatives for our outreach-driven events in Torrance. This is a strong entry point for individuals looking to launch a career in client support and public-facing service. In this role, you’ll help connect eligible individuals with affordable communication solutions, resolve inquiries with professionalism, and deliver high-quality support that makes a real impact in the community.
As a Customer Service Representative, you’ll receive hands-on training and mentorship to build skills in consultative sales and customer support. In this role, you’ll serve as a key connection between our brand and the community—engaging with individuals at local events to provide guidance, resolve inquiries, and ensure a smooth experience. You’ll gain valuable expertise in relationship management, troubleshooting, and outreach while helping connect people to essential wireless solutions.

• Proactively engage with potential customers at community events and field locations to promote access to affordable wireless services
• Manage the full sales and enrollment process, including eligibility checks, application completion, and device setup
• Provide post-enrollment support by assisting with basic troubleshooting and answering service-related questions
• Act as a knowledgeable point of contact for new and returning customers, helping them maximize program benefits
• Consistently meet or exceed daily and weekly enrollment goals while delivering high-quality customer interactions
• Uphold company standards by ensuring all sales and service activities are performed with integrity and compliance
• Accurately record customer information and sales activity using CRM tools and mobile applications
• Foster a collaborative team environment by participating in daily meetings and sharing best practices