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Customer Service Representative at Terminal Supply Co

Troy, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, Sales Support, Post-Order Follow-Up, Communication, Safety Compliance

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Description Position Overview Under the direct supervision of the Customer Service Manager, the Customer Service Representative will answer incoming calls and process customer orders. The Customer Service Representative will process and facilitate Sales Representatives and customer requests, along with providing post-order follow-up service. The Customer Service Representative will complete the daily job functions while adhering to Company Policies, Procedures and Quality Standards. Requirements Answer incoming calls Process customer orders. Process and facilitate Sales Representative and customer requests. Provide post-order follow-up service to customers and Sales Representatives. When necessary, assist with: Outgoing faxes and mail. Customer Service email. Sales support activites. Assist other departments as determined by Management. Comply with Safety Guidelines as required.

Responsibilities

The Customer Service Representative will answer incoming calls and process customer orders. They will also provide post-order follow-up service and assist with various customer and sales requests.