Texcan provides customers with high quality wire and cable products at the best value possible. As one of Canada’s largest distributor for over 45 years, we have built a reputation for going to great lengths for our customers. We supply solutions for a variety of different markets in residential, commercial, industrial and emerging green markets such as wind farms, solar energy, hydroelectric, water and waste treatments.
We are a member of the Sonepar Group, the world’s largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees.

REQUIREMENTS:

• 3-4 years of Customer Service/Administration experience.
• High School Diploma required; Post-Secondary education preferred.
• Typing speed of at least 50 words per minute with high accuracy.
• Proficient in data entry and MS Office (Excel, Outlook, Word, PowerPoint).
• Strong computer skills, especially in Excel.
• Exceptional organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Document control experience is a strong asset.

• Respond promptly and professionally to customer inquiries.
• Accurately enter customer orders and ensure documentation flow.
• Review vendor documents and verify purchase orders and quotes.
• Provide quotes to customers as directed.
• Assist Sales Representatives and Management in delivering top-tier service.
• Prepare reports and business correspondence.
• Coordinate communication documents for major projects.
• Expedite orders and collaborate with purchasing for product sourcing and delivery.
• Assist with month-end procedures and customer orders.
• Liaise with warehouse personnel to ensure correct order shipment.
• Coordinate actions with regional departments for major project implementation.
• Answer phones and assist customers with inquiries.
• Input quotes and orders into the system following pricing instructions.
• Build spreadsheets for pricing and inventory.
• Review contract specifications during project execution and closing.
• Verify data completeness and accuracy.
• Conduct project documentation reviews to ensure all required documents are received and reviewed.
• Other duties as assigned.